Refund policy
You have the right to revoke this contract within 14 days without giving reasons. The cancellation period is 14 days from the date on which she or a third party they named, which is not carrier, have taken possession or have taken possession; In the case of a contract for several goods, which they have ordered in the context of a uniform order and the separately delivered, the deadline starts from the day on which you or a third party named by you, which is not the carrier, the last goods are beginning Owned persons have or has.
In order to carry out your right of withdrawal, you must, the company Vanessa Baroni, Marktstraße 8, Leinfelden (Stuttgart), Tel.: +49 (0) 711 99751642, support@vanessabaroni.com , By means of a clear explanation (for example, a letter or e-mail sent by post or e-mail) to revoke this contract. You can use the attached pattern revocation form, which is not prescribed.
Download Cancellation Form
To maintain the cancellation period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiration of the cancellation period.
Consequences of the revocation
If you revoke this contract, we have all the payments we received from you, including the delivery costs (except for the additional costs arising from it, that you choose a different type of delivery than the cheapest standard delivery we offered by us have to repay) immediately and at the latest within 14 days from the date on which the notification of their revocation of this contract has been received by us. For this repayment, we use the same means of payment, which they have used in the original transaction, unless we have expressly agreed otherwise with them; In no case will you charge charges due to this repayment. We can refuse the repayment until we have retained the goods or until they have provided the proof that they have returned the goods, depending on what is the earlier date.
You have the goods immediately and in any case at the latest within 14 days from the day to send us or hand over us via the revocation of your contract to us. The deadline is preserved if you send the goods before the deadline of 14 days. They carry the immediate costs of the return of the goods. You have to pay for any loss of value of the goods only if this value loss is due to a handling of the goods to check the quality, properties and functioning of the goods.
End of revocation.
If you have questions about your right of return, please contact our Customer Care Team:
By email: support@vanessabaroni.com
Tel.: +49 (0) 711 99751642
In order to carry out your right of withdrawal, you must, the company Vanessa Baroni, Marktstraße 8, Leinfelden (Stuttgart), Tel.: +49 (0) 711 99751642, support@vanessabaroni.com , By means of a clear explanation (for example, a letter or e-mail sent by post or e-mail) to revoke this contract. You can use the attached pattern revocation form, which is not prescribed.
Download Cancellation Form
To maintain the cancellation period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiration of the cancellation period.
Consequences of the revocation
If you revoke this contract, we have all the payments we received from you, including the delivery costs (except for the additional costs arising from it, that you choose a different type of delivery than the cheapest standard delivery we offered by us have to repay) immediately and at the latest within 14 days from the date on which the notification of their revocation of this contract has been received by us. For this repayment, we use the same means of payment, which they have used in the original transaction, unless we have expressly agreed otherwise with them; In no case will you charge charges due to this repayment. We can refuse the repayment until we have retained the goods or until they have provided the proof that they have returned the goods, depending on what is the earlier date.
You have the goods immediately and in any case at the latest within 14 days from the day to send us or hand over us via the revocation of your contract to us. The deadline is preserved if you send the goods before the deadline of 14 days. They carry the immediate costs of the return of the goods. You have to pay for any loss of value of the goods only if this value loss is due to a handling of the goods to check the quality, properties and functioning of the goods.
End of revocation.
If you have questions about your right of return, please contact our Customer Care Team:
By email: support@vanessabaroni.com
Tel.: +49 (0) 711 99751642